Nova AI Documentation

Everything you need to get started with Nova AI Ops. Detailed guides, screenshots, and video walkthroughs for every feature.

Product Features

Core Product Documentation

Deep-dive guides for every core feature in the Nova AI platform.

Dashboard

Real-time operations dashboard with system health overview, active incidents, and key metrics at a glance.

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AI Agent Fleet

100+ specialized AI agents organized across multiple domains. Configure, monitor, and manage autonomous incident response.

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Golden Signals

The four pillars of SRE observability: Latency, Traffic, Errors, and Saturation with real-time gauges and trend analysis.

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Incident Management

Full incident lifecycle from detection to post-mortem. AI-powered triage, severity scoring, and automated escalation.

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Log Explorer

Search, filter, and analyze 1B+ log events with AI-powered anomaly detection and pattern recognition.

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Distributed Tracing

End-to-end request tracing with flame graphs, service maps, and SLA alerts across your entire microservices architecture.

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Service Map

Interactive topology visualization of 96+ services with real-time incident correlation and traffic flow mapping.

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Alerts & Correlation

Intelligent alert routing with 90%+ noise reduction. AI deduplicates, correlates, and escalates from 500 sources.

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On-Call Management

Smart scheduling with multi-timezone support, follow-the-sun rotation, escalation policies, and automatic handoffs.

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Anomaly Detection

AI-powered predictive detection catches issues 4 hours before impact with 99%+ accuracy and zero false positives.

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Auto Remediation & Runbooks

AI runbooks generated on demand that execute automatically. Rollbacks, scaling, restarts, and config changes without human intervention.

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NovaShell

AI-powered browser terminal that translates natural language into kubectl, SQL, AWS CLI, and infrastructure commands.

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Integrations Hub

500 native integrations including AWS, Azure, GCP, Slack, PagerDuty, GitHub, Datadog, Prometheus, and more.

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Synthetic Monitoring

Proactive API and website testing from 20+ global locations. Multi-step user flows, SSL monitoring, every 30 seconds.

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War Room

Real-time incident command center with live collaboration, AI-generated context, and coordinated response.

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Metrics & Dashboards

10M+ metrics per second with 50+ chart types. Custom dashboards, real-time gauges, and historical analysis.

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AI Agent Operations

AI Agent Operations

Operator consoles for the 100-agent SRE fleet: roster, audit, change intelligence, query, prediction, root cause, and cost.

Agent Fleet

The roster page for 100 specialized AI SRE agents across 12 expert teams. Live state, success rate, autonomy tier, and trust score per agent.

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Agent Ledger

Hash-chained audit log of every AI decision: prompt, model, tools, response, and verified outcome. Searchable, replayable, exportable.

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Nova Rewind

Change intelligence: every deploy, flag flip, schema migration, and IAM edit on one timeline. Suspect-ranked when an incident fires.

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NovaQL

Unified query language across logs, metrics, traces, and incidents. Plain English transpiles to SQL you can read, edit, and save.

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Predictive Detection

Catch the incident before the page. Median 4 hours of warning, 99% precision, 120 named failure-mode signatures.

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Cross-Signal Correlation

Logs, metrics, traces, and changes joined into one root-cause graph per incident. Top 3 suspects with confidence scores, in seconds.

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Cost Circuit Breaker

Per-scope spend ceilings with auto-fallback to cache and smaller models. Stop runaway LLM bills before the CFO finds out.

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AI Team Status

The org chart of the AI fleet: 100 agents organized into 12 specialized teams. Live status, team-level KPIs.

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Agent Audit

Per-agent strengths and weaknesses analytics. Top success classes, top failure classes, recurring patterns, tuning recommendations.

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Agent Autonomy

Four graduated tiers: shadow, suggest, auto-rollback, full auto. Slow promotions, fast demotions, per-class overrides.

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Agent Runtime

Live view of every running task with wall-clock budgets, token counts, and one-click cancel. Spot runaways and stop them.

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Agent Burst

Bounded queue per agent type with cross-tenant fairness. A noisy tenant cannot starve other tenants during their incident.

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Agent Debate

1 to 3 round structured debate when agents disagree on the fix. Transcripts in Decision Bundles for postmortem review.

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Agent Fitness

Per-agent eval set and benchmark runs. Pre-merge gate on prompt PRs. Catch regressions before they reach production.

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AI Activity Timeline

Chronological audit trail of every AI on-call decision. Filter by tenant, agent, severity, time. Export for SOC2 audit.

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AI Context Optimization

Prompt caching, model routing, context trimming, and batching analytics. Cut 35 to 60% of AI cost without changing agent behavior.

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Ask Nova Ledger

Top questions, helpfulness, model mix, and cost analytics for the Ask Nova chat assistant. Find docs gaps from real usage.

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Livelock Detector

Catches scale up / scale down ping-pong and other agent oscillations. Halts the loop in under 60 seconds.

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Instances

Live overview of every running agent instance across regions. CPU, memory, queue depth, last heartbeat, version pinning, one-click restart.

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AI Safety & Governance

AI Safety & Governance

The safety primitives that keep the AI fleet bounded: approvals, kill switches, prompt-injection defense, and tamper-evident decision bundles.

Approval Queue

Human-in-the-loop gating for risky agent actions. Time-boxed escalation chains, mobile QR approvals, and full audit trail.

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Agent Kill Switch

Three-scope emergency brake (one agent, one tenant, all agents) with sub-second propagation, in-flight checkpointing, and audit trail.

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Prompt Injection Defense

Inbound scanner for every signal the agents read. 40+ detection signatures, sandbox quarantine, weekly SOC report, SIEM-ready output.

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Decision Bundles

One signed JSON file per agent action with prompt, response, tool calls, and verifier checks. Built for SOC2, HIPAA, ISO 27001 audit.

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Error Budget Gate

Block risky AI actions automatically when SLO error budget is exhausted. Three gate states, two-person override, weekly tuning report.

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Action Schema Validator

JSON Schema gate between agent proposals and the tool registry. Reject hallucinated parameter shapes before any tool runs.

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Ground-Truth Verifier

Verify every AI remediation actually held at T+5m, T+1h, T+24h. Trust scores update from real outcomes, not self-reports.

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Consensus Arbiter

When two agents disagree, the arbiter scores evidence, blast, trust, reversibility. Picks one and keeps the other as fallback.

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Dangerous Command Guard

Always-on watchlist of destructive commands. DROP, TRUNCATE, force push, prod scale-to-zero. Always require human approval.

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Prompt Egress Scanner

Outbound scrubber that strips secrets, PII, and cross-tenant identifiers from prompts before they leave your network.

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Replay Guard

Single-use signed nonces for every agent decision. Prevents replayed approvals, replayed tool calls, and stale-decision execution.

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Context Redactor

Tenant scoping at the prompt boundary. The model sees one tenant per session, defense in depth on top of the data plane filter.

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Memory Provenance

Every AI memory is signed, scored for confidence, and citable. Stale or unverified memories are weighted down, never silently used.

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Trust Decay

Idle agents lose trust slowly so a stale agent does not silently retain root-level autonomy. Use it or lose it, by design.

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Topology Freshness

Block high-risk actions when the topology view is stale. Decisions on yesterday\'s map cause today\'s incidents.

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Secret Leak Detector

Catches accidental secret exposure in logs, prompts, attachments, and configs. Auto-opens a rotation request and writes the audit trail.

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Approval Escalation

Time-boxed escalation chains for pending approvals. When a tier does not respond, the request climbs the ladder automatically. Never silent.

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QR Approval

Mobile QR signing for critical approvals. Scan, fingerprint, done. Single-use signed token, biometric-bound, replay-safe.

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Reliability Engineering

Reliability Engineering

SLO-first reliability: define your targets, see compliance per service, and let the gate enforce policy automatically.

Service Health Matrix

Every service crossed with every SLO, color-coded compliance. Click any cell for the SLI, burn rate, and active alerts.

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SLO Management

Define SLIs, set targets, configure multi-window burn-rate alerts. YAML or UI, versioned, GitOps-friendly.

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MTTR Trend

Mean Time to Resolution sliced by service, severity, owner team, and time of day. The chart leadership reads.

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Severity Heatmap

Calendar heatmap of incidents by severity over time. Spot bad weeks, recurring patterns, and seasonal load.

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Impact Analysis

Blast-radius mapping for every incident. Affected services, customers, regions, batch jobs, partners on one map.

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Traffic Distribution

Live traffic split across canary, region, pool, and A/B variants. Catch a regressing canary at 5%, not at 100%.

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Reliability Snapshot

Single-screen reliability summary across SLO burn, error budgets, MTTR, and incident counts. Built for the weekly review.

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System Gauge

CPU, memory, disk, network, and connection saturation per host and per service. Live thresholds tied to your alert rules.

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Container Graph

Live dependency graph of every container, pod, and service. What-if drain simulation. SLO health overlay. Time-travel replay.

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Executive Insights

C-suite ready summary of reliability, AI productivity, AI cost, and risk. PDF export for the board.

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Provider Health

Latency-band SLO per LLM provider. Detect provider degradation early and route around it before it becomes your incident.

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Pulse

Always-on status command center designed to hang on the team room TV. Calm typography, large numbers, instantly readable.

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Timeline Analytics

Aggregate analytics across every incident timeline. Find the slowest phase across all incidents and target it.

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Network Monitoring

Per-link, per-flow, per-VPC, per-DNS network observability. Detect packet loss and DNS failures before service incidents.

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Pre-Mortem

Adversarial critic enumerates the top 3 ways a planned change could fail. Catch the failure modes before deploy.

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Simulation Engine

Digital-twin dry-run of runbook plans. See predicted SLI movement before approving the real run.

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Counterfactual Replay

Replay an incident with one action removed. Tells you whether that runbook step actually mattered, with data.

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Live Metrics

Real-time metric streaming with sub-second updates. Watch a service in flight during incidents without waiting for dashboard polling.

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Services

The service catalog: every service Nova monitors, with owner, tier, dependencies, SLOs, and recent incident history.

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Trends

Long-horizon trends across incidents, MTTR, SLO compliance, AI cost, on-call load. The "are we getting better?" page for leadership.

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Job Failures

Cron and batch job failure tracking. Catch a nightly rollup that has been silently failing for three days before the analytics team notices.

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Maintenance Preview

Simulate the impact of an upcoming maintenance window. See what would break, how many customers, what to communicate, before you start.

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Incident Response

Incident Response

Group related alerts, match against past incidents, and run the on-call rotation that responds to them.

Incident Correlation

Group related alerts into one incident automatically. Cuts pager noise about 80% and turns alert storms into a single response.

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Incident Similarity

Match the live incident against your archive. Suggested fixes come from your own history, not generic templates.

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On-Call Manager

Configure rotations, escalation chains, hand-offs, quiet hours. The control plane behind every page that fires.

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On-Call Roster

Live roster of who is on-call right now and who is on next. The page anyone can open to find the right responder.

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On-Call Schedule

Long-horizon on-call schedule. Plan vacations, balance load, drag-to-swap shifts, export to ICS.

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Postmortem Metrics

Analytics on postmortem cadence, depth, and quality. Are postmortems being written, are they on time, do action items get done.

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Postmortem Timeline

Per-incident chronological timeline. Every signal, decision, action, approval, comment in order. Auto-assembled, frozen, citable.

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Replay

True playback of any past incident. Watch what responders saw, in real time, with original telemetry. The training video your team did not record.

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Workspaces & Tooling

Workspaces & Tooling

Day-to-day tools next to the operator: knowledge base, dashboards, query layer, quotas, audit log, webhooks.

Nova Notes

Knowledge base inside the platform. Runbooks linked to incidents, embedded snippets, versioned, optional shared library.

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Nova Studio

Visual builder for custom dashboards and small workflows. 14 widget types, NovaQL backed, drag-to-lay-out, embed-friendly.

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Query Hub

Run queries against every connected database from one place. Postgres, MongoDB, Redis, BigQuery. Writes routed for approval.

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Quota & Cost Control

Per-tenant quotas across AI, queries, storage, retention. The page CFO and platform admin both read.

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Audit Logs

Every operator action, hash-chained, searchable across 8 facets. Pre-formatted SOC2, HIPAA, ISO 27001 exports.

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Webhook Gateway

Universal webhook receiver and forwarder. Accept any provider, transform, dedupe, retry. Stop writing glue services.

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Agent Install Guide

Step-by-step install on AWS, GCP, Azure, Kubernetes, Linux, Windows. Five-minute setup, zero-trust auth, no inbound ports.

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Quick Links

Per-team saved bookmarks across services, dashboards, runbooks, and external tools. Replaces the team\'s scattered Notion page.

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Quick Link Resolver

Tenant-private URL shortener. "go/payments-grafana" resolves to the live destination, even when the URL underneath changes.

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Site Audit

Continuous whole-site audit: 142 checks for misconfigurations, drift, missing instrumentation, stale alerts, unowned services. Always current.

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Notification Center

Per-engineer notification preferences and 90-day searchable history. Choose channels, mute focus time, self-tune the noisy classes.

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Platform

Platform Features

Advanced platform capabilities across security, analytics, databases, and integrations.

Secrets Manager

Secure credential vault with encryption at rest, rotation policies, and access audit trails.

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Certificate Manager

SSL/TLS certificate lifecycle management with auto-renewal, expiry alerts, and compliance tracking.

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Database Vault

Database connection management, backup monitoring, disaster recovery, and performance tracking across PostgreSQL, MongoDB, and Redis.

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Nova Connect

Real-time team collaboration with secure messaging, file sharing, and incident-linked conversations.

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Nova Transfer

Secure cross-cloud file transfer with encryption, progress tracking, and complete audit trail.

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Sprint Nexus

Sprint planning and kanban boards integrated with your incident data. Track reliability work alongside feature delivery.

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Health Dashboard

Platform-wide health score aggregating uptime, error rates, latency, and resource utilization across all services.

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Postmortem Builder

AI-generated blameless incident reports with timelines, root cause analysis, and action items.

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